Claims Support

Submit a Claim

If something unexpected happens, we're here to help. Our goal is to make the claims process clear and straightforward so you can focus on getting back on track.

Please follow the steps below to submit your claim.

1

Step 1

Download the Claim Form

Download Proof of Loss Form
2

Step 2

Complete the Required Sections

Fill out the relevant sections of the claim form with accurate and complete information.
3

Step 3

Gather Supporting Documents

Collect any supporting documentation related to your claim. This may include receipts, invoices, repair estimates, or your primary insurer's settlement documents, depending on the type of claim.
4

Step 4

Submit Your Claim

Once your form and supporting documents are ready, submit them using the secure upload form below or email them to claims@carmaxx.ca.

Ready to Upload Your Documents?

Upload them securely here or email them to our team at claims@carmaxx.ca and we'll begin the review.

Accepted: PDF, DOC, DOCX, JPG, JPEG, PNG. Total upload size: 10MB max.

Need Assistance?

We're Here to Help

If you have questions about submitting your claim, please contact our claims team.

We're here to help guide you through the process.